Hi, A client is currently running this theme on their site, it is well out of date. They have contacted the previous designer who has supplied the License Key. How can I download updates for this product now that I have the key?
You should contact Envato Support and ask them if it's possible to transfer the license.
On our end we can only change registration details related to our forum. It means you will be able to access our forum to get some general help but won't have the ability to update the theme in the future because all updates are conducted through Themeforest account. In this case you will need to purchase your own license.